All hq77 casino and betting products are strictly for persons aged 21 and above. Age is verified by CNIC. Underage accounts are immediately closed and funds returned.
Your hq77 account operates in Pakistani Rupees. All deposits, withdrawals, balances, and bonus amounts are expressed and settled in PKR. No hidden conversion charges apply.
Each individual may hold only one hq77 account. Multiple accounts constitute a material breach of these Terms and will result in all accounts being suspended pending investigation.
All hq77 bonuses, free spins, and promotional credits are subject to wagering requirements and time limits. Full bonus terms are disclosed at the point of each offer's activation.
It is your sole responsibility to ensure that your use of hq77 is lawful in your jurisdiction. hq77 makes no representation that its services are legal in all territories.
You have the right to request account self-exclusion at any time. hq77 will action all self-exclusion requests promptly and will not contact excluded players with promotional materials.
These Terms and Conditions (hereinafter referred to as the "Agreement", "Terms", or "T&C") constitute a legally binding contract between you (the "User", "Member", or "Player") and hq77 (hereinafter referred to as "hq77", "we", "us", or "the Platform"), the operator of the online gaming and sports betting platform accessible at hq77.app.
By accessing the hq77 website, creating a player account, making a deposit, claiming a bonus, placing a wager, or utilising any feature of the hq77 platform in any capacity whatsoever, you unconditionally accept and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease use of the hq77 platform.
These Terms should be read in conjunction with hq77's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the complete agreement between you and hq77.
Registration and use of hq77 is strictly restricted to individuals who are 21 years of age or older. This is an absolute requirement with no exceptions. By creating an account, you represent and warrant that you have reached 21 years of age and that you will provide honest and accurate information to confirm this during the KYC (Know Your Customer) verification process.
You are solely responsible for ensuring that your use of the hq77 platform is lawful in your country or territory of residence. hq77 makes no representation or warranty that the services provided on the platform are legal, appropriate, or available for use in all jurisdictions. Access to hq77 from territories where online gambling is prohibited may result in immediate account suspension.
When registering for an hq77 account, you must provide truthful, current, and complete information including, but not limited to: your full legal name as it appears on your CNIC (Computerised National Identity Card), your date of birth, a valid Pakistani mobile number, and a valid email address. Any material misrepresentation in registration information constitutes an immediate breach of these Terms.
Each individual person may hold only one (1) active hq77 account. The operation of multiple accounts — whether under the same or different names, contact details, device identifiers, or payment methods — is strictly prohibited and will result in the suspension of all accounts held by that individual, along with forfeiture of any bonus balances pending investigation.
You are entirely responsible for maintaining the confidentiality of your hq77 account credentials, including your username and password. hq77 will not be held liable for any loss or damage arising from your failure to maintain the security of your account credentials. You must notify hq77 immediately upon becoming aware of any unauthorised access to or use of your account.
hq77 is required to verify the identity of all members in accordance with its anti-money laundering (AML) and responsible gaming obligations. You agree to submit to the KYC verification process upon request, which may include providing a copy of your CNIC, proof of address, and documentation confirming the source of your deposited funds. Failure to complete KYC verification within the stipulated timeframe may result in the suspension of your account and restriction of withdrawal access.
You must keep all information held in your hq77 account up to date. hq77 is not responsible for losses arising from outdated account information, including but not limited to failed withdrawals resulting from an incorrect mobile wallet number or bank account detail.
hq77 currently supports the following deposit and withdrawal methods for Pakistani players: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, and USDT TRC20 cryptocurrency. The availability of specific payment methods may change without prior notice at hq77's discretion.
All transactions on hq77 are conducted in Pakistani Rupees (PKR). Cryptocurrency deposits (USDT TRC20) are converted to PKR equivalent at the prevailing exchange rate at the time of deposit confirmation. hq77 bears no liability for exchange rate fluctuations between deposit and the time of conversion.
hq77 offers various bonuses and promotional incentives to eligible members. All bonuses, free spins, cashback awards, and promotional credits are subject to specific terms and conditions disclosed at the point of each offer. By claiming any bonus, you agree to the specific wagering requirements, game restrictions, time limits, and maximum withdrawal limits applicable to that offer.
Bonus funds and winnings derived from free spins are not immediately withdrawable. They must be wagered a specified number of times before becoming eligible for withdrawal. The applicable wagering requirement multiplier for each bonus is stated in the individual offer terms. Only wagers placed on eligible games contribute toward wagering requirement completion.
hq77 actively monitors for bonus abuse, which includes but is not limited to: the creation of multiple accounts to claim bonuses multiple times; collusion with other players; use of prohibited betting strategies to artificially meet wagering requirements; exploitation of system errors. Confirmed bonus abuse will result in the forfeiture of all bonus-derived balances and may result in permanent account closure.
All casino games and sports betting markets available on hq77 are operated and certified in accordance with international gaming standards. Random Number Generators (RNGs) used in slot games and virtual table games are independently tested and certified for fairness by accredited third-party testing laboratories. Live dealer games are sourced from internationally licensed studio providers.
Published RTP figures for slot games represent the theoretical long-term return percentage and are not a guarantee of returns on any individual session. Actual returns on any given play session may vary materially from the published RTP. Sports betting odds are set by hq77's trading team and reflect a margin; outcomes are never guaranteed.
In the event of a technical malfunction affecting a game or betting market — including server errors, software bugs, connectivity failures, or display errors — hq77 reserves the right to void any affected bets and restore affected game states to the last known valid position. hq77's decision in such circumstances is final and binding. No compensation will be paid for losses arising from technical malfunctions outside hq77's reasonable control.
In the event of a dispute regarding a game outcome, bet settlement, or transaction, the data recorded in hq77's server logs shall be the definitive record. Written complaints may be submitted to hq77 support within 30 days of the disputed event. Complaints submitted after this period may not be considered.
The following conduct is expressly prohibited on the hq77 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, and forfeiture of balances:
hq77 is committed to the promotion of responsible gaming. The platform provides a suite of self-management tools accessible from within every member's account settings, including: personal deposit limits (daily, weekly, and monthly); session time limits and reality check notifications; loss limits; temporary and permanent self-exclusion options.
Members may request account self-exclusion at any time by contacting hq77 support or activating the self-exclusion option directly from their account. Upon confirmed self-exclusion, hq77 will take all reasonable steps to prevent the excluded member from accessing the platform and will not direct promotional communications to them during the exclusion period.
For detailed information on the responsible gaming resources and tools available at hq77, please visit our Responsible Gaming page.
All content on the hq77 platform — including but not limited to the brand name, logo, software, game titles, visual designs, written content, trademarks, and service marks — is the exclusive intellectual property of hq77 or its licensed third-party providers and is protected by applicable intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the hq77 platform solely for your personal, non-commercial entertainment purposes. Any reproduction, redistribution, modification, or commercial use of hq77 content without prior written authorisation is strictly prohibited.
To the maximum extent permitted by applicable law, hq77, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the hq77 platform. This includes, without limitation, losses arising from: game outcomes, betting results, technical malfunctions, unauthorised account access, or the actions of third-party payment providers.
hq77's total aggregate liability to any individual member, in respect of any single claim or series of related claims, shall not exceed the total net deposits made by that member in the thirty (30) days immediately preceding the event giving rise to the claim. The platform is provided on an "as is" and "as available" basis. hq77 makes no warranty that the platform will be uninterrupted, error-free, or entirely secure at all times.
hq77 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering for an hq77 account, you consent to the collection and processing of your personal data as described in the Privacy Policy. hq77 will not sell, rent, or otherwise transfer your personal data to unauthorised third parties.
hq77 may share your data with regulatory authorities, law enforcement agencies, payment processors, and licensed KYC verification service providers where required by law or necessary for the operation of the platform. All data sharing with third parties is governed by appropriate data processing agreements.
hq77 reserves the right to suspend, restrict, or permanently close any member account at any time and without prior notice in the following circumstances:
Upon account closure for breach of these Terms, hq77 reserves the right to retain any bonus balances or winnings derived from bonus play that have not yet met applicable wagering requirements. Verified real-money balances belonging to members whose accounts are closed for non-fraudulent reasons will be returned to the member via their verified payment method, subject to AML checks.
You may voluntarily close your hq77 account at any time by contacting support. Closure requests will be actioned within five (5) business days. Any open bets or pending withdrawals will be settled prior to account closure.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations under which hq77 is licensed. In the event of any dispute arising from or in connection with these Terms or your use of the hq77 platform, you agree to first attempt to resolve the matter by contacting hq77 customer support and allowing a reasonable period for resolution.
If a dispute cannot be resolved through internal support channels within thirty (30) days of the initial complaint, either party may escalate the matter to the relevant dispute resolution mechanism provided by hq77's licensing authority. hq77's licensing regulator's decision shall be final and binding on both parties.
hq77 reserves the right to revise, update, or replace any part of these Terms at any time. Amended Terms will be published on this page with an updated "Last Updated" date. Where amendments are material in nature, hq77 will make reasonable efforts to notify registered members via email or an in-platform notification prior to the amended Terms taking effect.
Your continued use of the hq77 platform following the posting of any amended Terms constitutes your acceptance of those amendments. If you do not agree to the amended Terms, you must cease use of the platform and may request account closure as described in Section 12.
If you have questions, concerns, or complaints regarding these Terms, or wish to exercise any rights described herein, you may contact the hq77 support team through the following channels:
Our support team is available 24/7 to help with any queries about your account, transactions, bonuses, or these Terms. 21+ only — always play responsibly on hq77.